This Privacy Policy explains how NIVEDA Home Cleaning Services (“we”, “us”) handles information you share when you enquire about or book our home cleaning services in India.
1. Information we receive
- Contact details you provide — name, phone number, email address.
- Booking details — property type, service required, preferred date/time, add-ons and messages.
- Messages you send us by phone, WhatsApp or email.
We do not collect online payments on this website. Booking requests are confirmed over call or WhatsApp.
2. How we use it
- To respond to enquiries and share quotations.
- To schedule, confirm and deliver cleaning services.
- To communicate about your booking (timings, scope, follow-ups).
3. Sharing
We do not sell your personal information. Details are shared only with team members involved in your service, or when required by law.
4. WhatsApp & third parties
If you contact us via WhatsApp, your message is also governed by WhatsApp’s own privacy policy. This website itself uses no analytics or advertising trackers.
5. Data retention
We keep enquiry and booking records only for as long as needed for service and accounting purposes, after which they are deleted or anonymised on request.
6. Your choices
You may ask us to correct or delete your contact details at any time by calling +91 83788 25105 or emailing nivedahomecleaningservices@gmail.com.
7. Contact
NIVEDA Home Cleaning Services · Owner: Sahil Rajesh Sauda · Phone/WhatsApp: +91 83788 25105 · Email: nivedahomecleaningservices@gmail.com